At this time it seems that the waters have returned to normal. Until recently, users of BlackBerry have experienced problems in accessing the services of instant messaging and email. The problem, which was detected last Friday afternoon, affected a large number of users in Europe, Middle East and Africa. Does the direct cause? A failed router the operator Vodafone has issued a statement acknowledging the problem and details the precise places where the service was affected. As explained a spokesman for Vodafone in the UK at The Wall Street Journal, the problem has affected only the services mentioned, so that users of BlackBerry with Vodafone have been able to make calls and send SMS messages without any problems. Canada’s Research In Motion (RIM) has also issued a statement backing Vodafone and indicating that we have worked together to resolve the incident as quickly as possible.
About five hours elapsed, Vodafone announced the restoration of service, while indicating that still continues to work intensively to detect any faults that may occur during the reset process. BlackBerry has recognized that the problem has affected only some users Vodafone network, so that the other owners of a device BlackBerry should not feel any impact of these features.
This is not the first time that RIM customers fault. In fact, last September 2012, when thousands of users also were without service. The most serious problem, however, was seen in October 2011, when the tools of email, instant messaging and the Internet search engine were no longer operating for three days on BlackBerry devices. European users were the main victims of that fateful blackout. So it is not surprising that the company Research In Motion has experienced an unprecedented decline in recent times. In just three months, until December 1, BlackBerry lost over a million subscribers, leaving their final accounts in the amount of 79 million subscribers. Faults that have lived as users of these phones in the last day were of great help to trace in this complex and competitive market of mobile smart.